At Mischbarli Shop, we’re committed to delivering premium fashion essentials with seamless service from checkout to delivery. Our global clientele of style-conscious shoppers deserves transparency about shipping timelines and our hassle-free returns process.
Shipping Information
Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification. You’ll receive a confirmation email with tracking information once your order ships.
Shipping Methods & Timelines
We offer two reliable shipping options to accommodate your needs:
- Standard Shipping ($12.95) via DHL or FedEx:
- Delivery within 10-15 business days after shipment
- Includes package tracking and insurance
- Free Shipping on orders over $50 via EMS:
- Delivery within 15-25 business days after shipment
- Basic tracking available
Note: Delivery estimates may vary during peak seasons or due to customs processing. We currently ship worldwide except to certain Asian countries and remote regions.
Returns & Exchanges
Our 15-day return policy ensures you can shop our curated collection of handbags, footwear, and contemporary fashion with confidence.
Eligibility Requirements
To qualify for returns or exchanges:
- Items must be unused, unworn, and in original condition with all tags attached
- Original packaging must be intact
- Proof of purchase is required
Non-Returnable Items
For hygiene reasons, we cannot accept returns of:
- Hats
- Worn sandals
- Items missing original packaging or tags
Return Process
Follow these simple steps to initiate your return:
- Contact Us within 15 days of delivery at [email protected] using our return request template below
- Await Approval – Our team will review your request and send a Return Merchandise Authorization (RMA) number within 2 business days
- Package Securely – Include all original packaging, tags, and accessories
- Ship Your Return – Send to our returns center at: Mischbarli Shop Returns
2204 Fieldcrest Road
Brentwood, US 11717
Return Shipping Costs
Customers are responsible for return shipping unless the return results from our error (wrong or defective item). Original shipping fees are non-refundable.
Refund Process
After we receive and inspect your return (typically within 5 business days):
- Refunds are issued to your original payment method
- Credit card refunds appear in 5-10 business days
- PayPal refunds appear within 24-48 hours
- You’ll receive email confirmation when processed
Exchange Process
For size/color exchanges (subject to availability):
- Follow standard return process
- Specify exchange preferences in your email
- We’ll ship your new item after receiving the return
Damaged or Defective Items
Contact us immediately at [email protected] with photos of the damage. We’ll arrange a free return and replacement/refund.
Return Request Template
For faster processing, use this email template:
Subject: Return Request – Order #[Your Order Number]
Dear Mischbarli Shop Customer Service,
I would like to request a return/exchange for my recent order (#[Your Order Number]). Below are the details:
- Item(s) to return: [Product Name, Color, Size]
- Reason for return: [Change of mind/Item not as described/Defective/Wrong item received]
- Preferred resolution: [Refund/Exchange for (specify preferred item if exchanging)]
I confirm that the item(s) are unused, in original condition with all tags attached, and in their original packaging.
Please provide return instructions and any additional information you may require.
Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]
International Returns
Customers outside the U.S. should contact us before shipping returns as additional documentation may be required.
For any questions about our shipping or returns policy, please email our customer service team at [email protected]. We’re dedicated to making your Mischbarli Shop experience as refined as our fashion selections.